Skip to content A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their self-employed professional activity.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must inform us (easyfaM GmbH & Co.KG, Rotterdamer Str. 29-35, 68219 Mannheim, Phone: +49 172 27 494 27, Email: info@easyfaM.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising the right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
Model withdrawal form
(If you want to withdraw from the contract, please fill out this form and send it back.)
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(*) Delete as applicable.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of digital content that is not pre-produced and for the production of which an individual selection or determination by the consumer is decisive or that is clearly tailored to the consumer’s personal needs.
The right of withdrawal expires prematurely if we have only begun performing the contract after you (a) have given your express consent and at the same time confirmed that you are aware that you will lose your right of withdrawal once we begin performing the contract, and (b) we have provided you with the content of your declaration on a durable medium within a reasonable period after the contract is concluded, but no later than upon delivery of the goods or before performance of the service begins. We point out that we may make the conclusion of the contract dependent on the above consent and confirmation. The right of withdrawal expires prematurely if we have only begun performing the contract after you have given your express consent and at the same time confirmed that you are aware that you will lose your right of withdrawal once we begin performing the contract. We point out that we may make the conclusion of the contract dependent on the above consent and confirmation.